Shipping FAQs
How long should I wait for my items to arrive?
Metro Manila 2-4 business days
Non-Metro Manila 4-10 business days
All items will come directly from our warehouse in the Philippines. Shipping is only done Mondays to Fridays except holidays.
Please take note that our cash on delivery service is handled by a third party courier. We do not control the time of the delivery once it is on transit status.
Why did my item not arrive during the given time frame?
There are instances where the shipping time takes more than we stated, this is because of some reasons:
- Incomplete address
- Unreachable mobile number
- Area not covered via COD or Area is considered as remote area
Always make sure to complete your address to ensure a successful delivery.
I did not receive any confirmation after checking out, what should I do?
If you successfully used our checkout system, you should receive a confirmation in about 60 seconds after finishing the process. However the tracking code may take a bit of time since it takes 24-48 hours to encode it via 3rd party logistics.
If you still did not receive any confirmation within 24-72 hours, please contact us at info@partdeuxsilver.com
Thank you and happy shopping!